ETHICAL
By doing the right thing, always.
By being honest
By being dependable
By taking responsibility to do it right and to make it right
By being accountable to demonstrate these values and behavior in all we think, say and do on behalf and as part of our company
EXCELLENCE
By doing things right
By being thorough (accurate and complete)
By delivering superior, consistent quality, always
By being proactive - actively listening to and anticipating the needs of our clients and other stakeholders
By being innovative as well as encouraging experimentation and challenging the process
By having a “Can Do!” Attitude, always
By setting project, career and life goals then acting to achieve them
VALUE
By delivering products and services that help our customers minimize loss and recovery time while at the same time assisting them to enhance their reputation with their stakeholders.
By continuously earning a reputation for professionalism, excellence and industry leading performance.
By being successful - measured in terms of stakeholder (especially client) satisfaction, profitability and growth.
TEAMWORK
By actively working as a team both internally and with our customers.
By being supportive of and cooperative with each other.
By helping to develop the team and its individual members.
By positively recognizing contributions.
By actively building relationships - establishing credibility, rapport and trust.
By being reasonably committed to building, supporting and working as, a team.
By appropriately balancing individual initiative and achievement with team building, support and involvement.
